---
title: GameSir® Fix 2
slug: gamesir-fix
description: This guide shows how to use the GameSir® HE/SE with your Cronus ZEN.
icon: 🎮
docTags: 
createdAt: 2025-06-19T17:35:12.946Z
---

After the latest firmware update, **GameSir® G7 HE/SE controllers** no longer work when directly connected to the **Cronus Zen**.

This guide shows you exactly how to fix the GameSir**®** G7 HE/SE compatibility issues with Cronus Zen device.  

# ✅ Getting Started

***

1. Set the polling rate to 250Hz or 500Hz (⚠️ DO NOT use 1000Hz)
2. Update the firmware using the Nexus app
3. Open Zen Studio > Device tab (with all cables unplugged)

# 🎮 Xbox® & PC Setup

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1. Launch the Nexus app and connect the controller (do not press any buttons)
2. Hold Xbox**®** + Share until you hear the Windows disconnect sound or see a screen flash
3. Plug the top USB into the Zen, then connect the right-side PROG port
4. Connect the controller to the Zen and wait for it to power up
5. Hold Xbox**®** + Share again (for 2–3 seconds) until:
6. The Xbox**®** logo and controller icon appear
7. Input mode = Mirror Mode
8. Open the Device Monitor in Zen Studio to confirm everything is working

# 🎮 PS5® Setup

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1. Perform the PS5**®** controller bypass (required for DualSense**®** and DualSense**®** Edge)
   - You can find the bypass guide here: [PS5® Bypass](docId\:wtopYfR7VTTCMbcAB64rv) 
2. Connect the DualSense**® **or DualSense**®** Edge controller to your PC
3. Hold PS + Menu until you hear the Windows disconnect sound
4. Plug into the A3 port on the Zen
5. Hold PS + Menu again (for 2–3 seconds) until connected.

# ❗ GameSir + PS5® Limitations

***

| Mode               | View Button | Share Button | XBOX Button |
| ------------------ | ----------- | ------------ | ----------- |
| XBOX**®** 360 | ✅           | ❌            | ✅           |
| XBOX**®** ONE | ✅           | ✅            | ❌           |

💡 You can switch modes anytime by holding Xbox + Share while in Device Monitor.

:::hint{type="danger"}
### ⚠️ Note the following:

GameSir settings may reset after disconnecting the controller

If the Xbox button appears stuck, press it once to release

You may need to keep the PROG cable connected for it to function (unlikely but possible)
:::