---
title: Hard Reset
slug: hard-reset
description: Reset Zen back to its factory defaults.
image: https://archbee-image-uploads.s3.amazonaws.com/IwUlH55FdaPsVELSqm1Fc/ylbY0VHjiOuYG9OSMTRNj_hardreset.png
icon: ๐
docTags:
createdAt: 2022-04-29T02:57:15.000Z
---
A hard reset will sweep your device clean, reverting all settings back to their original, out-of-the-box state. So, before you start, it's crucial to be mindful of the following when recovering from an error:
- **Protect Your MK Profiles\:** Ensure that all MK profiles are securely backed up, to avoid losing any of your tailored settings.
- **Script Safeguarding**\: Unfortunately, scripts cannot be backed up directly. Ensure that you retain a separate copy of any script you've been utilizing to avoid any potential gaming disruptions.
# Hard Reset
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This only takes a few seconds, and you only need to do it once. As long as you see those **RED**, **GREEN**, and **BLUE** light up, you're golden. ๐
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Start with nothing connected to the Zen. Press and hold down both `P1` and `P2` buttons together *(the two large blue buttons either side of the OLED screen)* - don't let go!
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While holding down both the buttons, plug your Cronus Zen into a console or pc using the `CONSOLE/PC` USB port.
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Keep pressing the `P1` and `P2` buttons for a minimum of 4 seconds. Wait for the Zen RGB LEDs to flash in a sequence: **RED**, **GREEN**, and **BLUE**.
If successful, the Collective Minds gear head logo will display on the Zen OLED Message Screen.
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# Still Not Working? ๐ฒ
If your Zen's is still showing a blank or corrupt OLED, the RGB's are not working, or it's flat out refusing to reset, thatโs a huge bummer because it sounds like itโs developed a fault. **DON'T PANIC!**
**Warranty Wonders:** Bought directly from [cronus.shop](https://cronus.shop)? The warranty is between 90 days and 1 year depending on the package you purchased. But if you snagged yours from another store like GameStop, you might have a 30-day warranty. Sweet deal if you've just unboxed. Within 30 days? You're set for a new replacement or a refund, whichever you prefer.
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