TROUBLESHOOTING

Controller Testing

Follow these easy steps to test Xbox® and PlayStation® controllers on a Windows® PC with your Cronus Zen. As a bonus, you'll also be checking that the firmware, USB ports, Zen Studio, and USB cables are all in good shape.

Winner winner, chicken dinner! 🐔🚀

Before doing anything else, watch this video first, it will clarify pretty much everything.



Getting Started



We will assume your Zen is updated to using Zen Studio .

If not, here's what to do:

Once you're updated, connect both the CONSOLE/PC and PROG USB cables to your Zen and PC. This is for testing only, not gameplay.

The PROG cable syncs the Cronus Zen with Zen Studio for settings, library, scripts, GamePacks, and so on. Meanwhile, the CONSOLE/PC cable manages the controller signals.

PROG + CONSOLE/PC to a Windows PC
PROG + CONSOLE/PC to a Windows PC

Zen Studio - Device Panel
Zen Studio - Device Panel


Once everything is hooked up and your Cronus Zen is detected by Zen Studio, you're ready to setup and test your controller. 👍

Xbox® Controller



Set up an Xbox® controller and connect to any Zen-supported platform in minutes.

1

Tap Zen's reset button, wait 5 seconds, then plug the controller into A1. It should turn on by itself while pairing to the Zen. If it doesn't you can manually turn it on.

2

Open Zen Studio . Go to the Device panel and set the Output Protocol to 'XBOX ONE X/S'. If everything's detected, you'll see the joypad and console icons light up.

Document image

3

Hit F3 to launch the device monitor. Test out your controller buttons and see if Zen Studio picks up the outputs right.

4

🚫 Important: Unplug the PROG USB cable from the Zen. 👈

5

Tap Zen's reset button. After a few seconds, the RGB LEDs should glow solid GREEN. If it doesn't, unplug the CONSOLE/PC USB, wait a few seconds, plug it back in. That should do the trick.

6

Visit gamepad-tester.com to see if Windows® is picking up your controller correctly. Once confirmed, enjoy gaming on a Windows® PC with your Xbox® controller, or plug the CONSOLE/PC USB directly into an Xbox® Series X|S or Xbox® One console.

Thanks to gamepad-tester.com
Thanks to gamepad-tester.com

7

Crossover Magic: With Cronus Zen, your Xbox® controller isn't just for Xbox® anymore! You can plug it into PlayStation® or Nintendo® Switch consoles too. Just change the Xbox® controller to A3, and depending on the console you're hooking up to, connect a PlayStation® or Nintendo® Switch controller to A1.

Happy gaming! 😁

PlayStation® Controller



Set up a PlayStation® controller and connect to any Zen-supported platform in minutes.

1

Tap Zen's reset button, wait 5 seconds, then plug the controller into A1. It should turn on by itself while pairing to the Zen. If it doesn't you can manually turn it on.

2

Open Zen Studio . Go to the Device panel and set the Output Protocol to 'PLAYSTATION 5' or 'PLAYSTATION 4' If everything's detected, you'll see the joypad and console icons light up.

Document image

3

Hit F3 to launch the device monitor. Test out your controller buttons and see if Zen Studio picks up the outputs right.

4

🚫 Important: Unplug the PROG USB cable from the Zen. 👈

5

Tap Zen's reset button. The RGB LEDs will stay off. Note: The PlayStation® controller touchpad may light up ORANGE for a second then turn off. This is expected behavior, totally fine. 👍

6

Visit gamepad-tester.com to see if Windows® is picking up your controller correctly. Once confirmed, enjoy gaming on a Windows® PC with your PlayStation® controller, or plug the CONSOLE/PC USB directly into a PlayStation® 5 or PlayStation® 4 console.

Thanks to gamepad-tester.com
Thanks to gamepad-tester.com

7

Crossover Magic: With Cronus Zen, your PlayStation® controller isn't just for PlayStation® anymore! You can plug it into Xbox® or Nintendo® Switch consoles too. Just change the PlayStation® controller to A3, and depending on the console you're hooking up to, connect an Xbox® or Nintendo® Switch controller to A1.

Happy gaming! 😁

DualShock4® Emulation



Transform any PlayStation®, Xbox®, or Nintendo Switch® controller to behave like a traditional DualShock4®. Perfect for devices or games that only recognize DualShock4® controllers!

1

Tap Zen's reset button, wait 5 seconds, then plug the controller into A3. It should turn on by itself while pairing to the Zen. If it doesn't you can manually turn it on.

2

Open Zen Studio . Go to the Device panel and choose 'Enable PS Remote Play'. If everything's detected, you'll see the joypad and console icons light up.

Zen Studio - Device Panel
Zen Studio - Device Panel

3

Hit F3 to launch the device monitor. Test out your controller buttons and see if Zen Studio picks up the outputs right.

4

🚫 Important: Unplug the PROG USB cable from the Zen. 👈

5

Tap Zen's reset button. The RGB LEDs will stay off (expected behavior). Note: The PlayStation® controller touchpad will light up BLUE.

6

Visit gamepad-tester.com to see if Windows® is picking up your controller correctly. If it's not, unplug the CONSOLE/PC USB, wait a few seconds, plug it back in, and give it another go.

Thanks to gamepad-tester.com
Thanks to gamepad-tester.com

7

Thanks to DualShock4® emulation, simply connect the CONSOLE/PC USB cable to any console or mobile device (using an OTG adapter), and voilà! 💥 Your controller will mimic a DualShock4® perfectly. 🎮🚀

Happy gaming! 😁