Hard Reset

a hard reset will sweep your device clean, reverting all settings back to their original, out of the box state so, before you start, it's crucial to be mindful of the following when recovering from an error protect your mk profiles protect your mk profiles ensure that all mk profiles are securely backed up, to avoid losing any of your tailored settings script safeguarding script safeguarding unfortunately, scripts cannot be backed up directly ensure that you retain a separate copy of any script you've been utilizing to avoid any potential gaming disruptions before doing anything else, watch this video first, it will clarify pretty much everything hard reset this only takes a few seconds, and you only need to do it once as long as you see those red red , green green , and blue blue light up, you're golden 🚀 start with nothing connected to the zen press and hold down both p1 and p2 buttons together (the two large blue buttons either side of the oled screen) don't let go! while holding down both the buttons, plug your cronus zen into a console or pc using the console/pc usb port keep pressing the p1 and p2 buttons for a minimum of 4 seconds wait for the zen rgb leds to flash in a sequence red red , green green , and blue blue if successful, the collective minds gear head logo will display on the zen oled message screen still not working? 😲 if your zen's pulling a vanishing act with a blank oled, skipping the rgb led party, or flat out refusing to reset, that’s a huge bummer because it sounds like it’s developed a fault don't panic! here's your game plan warranty wonders bought directly from cronus shop ? the warranty is between 90 days and 1 year depending on the package you purchased but if you snagged yours from another store like gamestop, you might have a 30 day warranty sweet deal if you've just unboxed within 30 days? you're set for a new replacement or a refund, whichever you prefer passed the warranty deadline? we've got a plan b this extended warranty service is here to the rescue doesn't matter when or where you got it gamestop, amazon anywhere! we’ve got you covered 🚑 let's get you back in the game!